Terms and Conditions

Information about us

Dine Local is a platform operated by Dine Local Ltd (we, us, our). We are a company registered in England and Wales with company number 13151599 and have our registered office at Britannia House, Caerphilly, United Kingdom, CF83 3GG

Data Processing

Your personal data will be used to provide the information, goods and services offered through our Platform to you, for billing and order fulfilment. Data will be processed in accordance to GDPR. Further information can be found in our Privacy Policy.

If you sign up to our newsletter we may use your email address to send you information about products or services. You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies and Monitoring

Monitoring is important for your consumers to understand what information you are collecting from visits. It is important that you stress the reasons why you are monitoring this traffic.

Remember to mention any 3rd party services you are using that may collect cookies also, such as Google Analytics. A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of you website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible. Strictly necessary cookies – These are cookies that are essential to the operation of our website.

Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our website. Functionality cookies – These cookies are used to recognise you when you return to our website. Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed. We may monitor traffic to our site and collect the following information: The IP address of your computer. The referring website from which you have got to our website from. The reasons for this are: To make ongoing improvements to our website based on this data. To see our most popular sources of business.

Terms of platform use

This page (together with the documents referred to on it) sets out the Terms of Use on which users of the Platform (you, your) may make use of our website, mobile application and in-message app functionality (together and separately, the Platform) in order to purchase products provided by our retail partners. We are not responsible of any issues or problems encountered by specific vendors. We simply provide a platform for you to purchase goods via the app directly from the Merchant. If you have any issues, you must contact the Merchant. If you are the Merchant, then you may contact us when there are issues with the Platform. Please read these Terms of Use carefully before you start to use the Platform. From time to time, as with all online systems, there may be downtime. You must ensure that should this occur, you have Processes and staff ready to be able to manage the venue. You may use the Platform only for lawful purposes.

As a Merchant on our platform you give us permission act as a non-exclusive Agent for the purpose of marketing, promotion and sales of your products to customers via the Platform. You shall pay a transaction fee to us specified in the Terms & conditions and user Agreement (Terms & conditions and User Agreement). You acknowledge that we the Agent will not be the owner of any of the goods or services. If you do not agree to these Terms of Use, please refrain from using the Platform

Intellectual property rights

  1. We are the owner or the licensee of all intellectual property rights in the Platform, and in the material published on it. Those works are protected by copyright laws and treaties.  All such rights are reserved to us and our licensors. No copying or distribution for any commercial or business use is permitted without our prior written consent.
  2. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
  3. Our status (and that of any identified contributors) as the authors of material on the Platform must always be acknowledged.
  4. If you print off, copy or download any part of the Platform in breach of these Terms of Use, your right to use the Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  5. Dine Local is a trade mark belonging to or controlled by us and which may be registered in certain jurisdictions. All other trademarks used on the Platform are the property of their respective owners.

Liability of physical device

As a venue owner, you are liable for the condition of the provided hardware. Neglect, loss, damage or theft may result in a fee to replace the device.

Jurisdiction and applicable law

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.  The courts of England and Wales will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Platform.

Contact us

If you have any concerns about material which appears on the Platform, please contact us by email at info@dine-local.co.uk